Our size guide is available here.
Check out our contact us page for our contact details.
We accept the following forms of payment: Credit cards and debit cards (Visa, Mastercard, American Express), Paypal and Shlimp and Ulrich gift vouchers.
Occasionally, we provide special offers and discounts. When we do, it will be advertised on the website.
When you make a purchase with shlimpandulrich.com, we will send you a confirmation email with the details. If you haven’t received a confirmation email within 24 hours of your purchase, contact us.
If you want to change your order, contact us as soon as possible. We are pretty quick with processing and packing orders. Your order can only be changed as long as your order has not been shipped.
We are fairly quick with processing orders and ship as fast as possible so if you want to cancel your order, contact us as soon as possible! Your order can be cancelled as long as it hasn’t been shipped.
We have options available for customers that are not satisfied with their purchase. For more information, read our return policy.
Shlimp and Ulrich vouchers are valid for 12 months from the date they are issued.
No, vouchers can be redeemed on shlimpandulrich.com as full or part payment. If you use part of your voucher, the balance will update and you can use the remainder of your voucher on another purchase in the near future.
We take complaints seriously and will try to resolve any dispute as soon as possible! Customers wishing to complain are encouraged to contact us as soon as possible.
Our contact details can be found on the contact us page.